Sector · Facility
AI agents triage requests and schedule technicians

Facility management where requests
don't get lost in email.

Request intake, cleaning and maintenance scheduling, technician dispatch, work logs and invoicing — AI agents take over the routine. Picture how your company runs today — and how it runs after deploying Enter.

Built on Microsoft Copilot + Anthropic Claude · Microsoft Solutions Partner

Your facility · agents 24/7 live
Your systems CAFM Microsoft 365 E-mail Accounting Contracts Warehouse Phone Web Star · internal AI orchestrator
People on the edge · decide & create Agents in the loop · routine 24/7 Systems at the core · your data

What you'll gain

~5 h
of daily coordination
back to the dispatcher
The agent logs and assigns — the dispatcher stops calling around.
0
requests lost
everything logged
Email, WhatsApp and reception all in one place.
in real time
not after a complaint
SLA monitoring
The 4 h response tracks itself, not when an angry client calls.
now
right after the job
billing documentation
The field report is captured — nothing gets billed late.
Today vs. with Enter

How it looks today —
and how it looks after deployment.

Toggle and compare: same operations, a different day.

~5 hrs a day on coordination
Request intakeemail/phone, gets lostagent logs and routes it
Cleaning & maintenance schedulingspreadsheetsagent proposes the schedule
Technician dispatchphone callsagent assigns and tracks
Work logspaper → systemcaptured automatically
Invoicingmanualautomatically from logs
Client reportsmanualin a few clicks
AI in facility management
In facility management, AI agents triage requests and schedule technicians — nothing falls through the cracks and the client sees the result.
Milo Brzák
founder of Enter
AI in facility management and operations automation
01The reality today

How things look at your company today.

A day at a facility company kicks off on the phone — and with no overview, you never know whether a request got picked up or fell between the chairs.

The dispatcher types a fault into a spreadsheet and calls around for technicians who are free and nearest.

Requests come in by email, WhatsApp, phone and at reception — and then you hunt for who took it.

The technician writes up the report at night from memory with guessed times.

Billing goes out a week late and part of the work never gets charged at all.

The SLA promises a 4 h response, but no one monitors it in real time until an angry client calls.

Service and inspections get scheduled by whoever happens to remember, not when they're actually due.

02With Enter

What AI actually delivers.

With Enter, requests land in one place and sort themselves by priority and SLA; technicians get a clear assignment, not back-and-forth. You see in real time what's on fire, on track and ready to invoice — and decide on data, not the last angry call.

The agent extracts the request from email, phone or form, works out what it's about and how urgent it is, and creates the job in the system. Nothing falls through the cracks and the dispatcher doesn't manually retype what someone dictated.

The agent proposes which technician is closest, free and has the right qualification, and builds the day's route. The dispatcher just confirms or reshuffles — instead of half an hour on the phone, the plan is ready in a few seconds.

The agent tracks every job against the agreed response time and flags it in time, before the deadline starts to burn. You stop paying penalties for missed SLAs and the client doesn't find out before you do.

The technician dictates or photographs what they did, and the agent turns it into a clean work log with times and materials. No more evenings spent writing it up and no work done that gets forgotten on the invoice.

The agent matches logs, materials and contract rates and prepares the invoicing basis right after the job is done. Invoices go out in a few days instead of three weeks and the money hits your account sooner.

03How we deploy it at your company

From an operations map
to agents 24/7.

We don't start with a tool, we start with your operation. The same loop as for every company — just tailored to your sector.

1

Compass — operations map

We map request intake, scheduling and dispatch live. We find where AI earns the most.

Output: an AI Opportunity Map of your operation.
More about Compass
2

Launchpad — people who can use AI

Technicians and back-office learn AI on their real tasks — flipped-classroom style.

Output: a team that actually uses AI.
More about Launchpad
3

Orbit — agents into operations

We deploy agents for request intake, scheduling, dispatch and communication — connected to your systems.

Output: digital workers 24/7.
More about Orbit
Let's do this

What would your facility operation look like?

We'll show you concretely what AI takes over at your company and what difference it makes.