Reduce manual work from transport request to invoice.

A shipment moves through customer service, dispatch, carriers, warehouses and finance. We help connect those steps so the information follows the shipment and people can focus on the exceptions that need attention.

Illustrative logistics scenario — not a report of an implemented project.

Discuss a logistics process → See the example
Logistics · Illustrative example Illustrative example
Your systems TMS Stock / WMS Microsoft 365 E-mail Accounting Telematics Orders Web Workflow coordination
People decide The system carries out permitted actions Data comes from defined sources

Illustrative example — no client data. This shows a possible process, not a product available off the shelf. We verify the specific steps, connections and permissions for your company. How it works is explained on the AI Agents & Automation page.

Where work gets delayed

  • A transport request arrives by email and must be entered into the transport management system.
  • Dispatchers chase shipment updates by phone.
  • Changes and delivery issues are recorded in different places.
  • Delivery confirmations and transport documents must be matched to invoices manually.
Dispatch office and warehouse, planning shipments

An improved process could look like this

dispatch copies details and chases updates by hand

Illustrative example — no client data.

Request intakeCopy email details into the TMSPrepare a request for review
Price comparisonSearch separate rate sheetsPresent comparable available offers
Shipment statusPhone carriers for updatesShow connected status information and exceptions
InvoicingSearch for delivery documentsMatch available documents and flag missing ones

What automation could handle

  • Capture requests

    Prepare records from agreed emails, documents or interfaces.

  • Compare rates

    Bring approved rate data into a usable view.

  • Track shipment information

    Monitor available status data and identify missing or conflicting updates.

  • Prepare invoicing

    Connect proof-of-delivery documents, consignment notes and billing records.

What we check first: TMS, WMS and ERP integration options; carrier data availability; shipment identifiers; rate rules; document formats and approval requirements. The quality of early warnings depends on how current the status data is.

What we measure: Time to process transport requests, dispatcher workload, missing-document rates and time from delivery to invoice preparation.

How to start

Bring one example of a delayed or repeatedly handled shipment to a 30-minute call. We can map the handoffs in a strategic workshop and validate a selected process separately.

  1. 30-minute call

    Bring one example of a delayed or repeatedly handled shipment.

  2. Strategic workshop

    We map the handoffs in a three-hour strategic workshop and validate a selected process separately.

See how we work

Questions we often hear

Do we need new logistics software?
Not necessarily. We first assess what the current systems can do.
Can we use carrier tracking data?
Only where it is available under suitable access and usage conditions.
What does a project cost?
We prepare a proposal after reviewing the process, integrations and support requirements.
How soon can we start?
Timing depends on data access, system interfaces and the agreed implementation scope.

Where is manual work slowing your business down?

Tell us about one process, where it gets delayed and which systems are involved. In a 30-minute call, we will discuss whether a workshop, process review or another first step makes sense.

Schedule a 30-minute call → Send us a message

The initial call is an introduction, not a technical audit. Any further work is scoped and agreed separately.