From request to job, with clear deadlines and ownership.

We bring agreed intake channels together, prepare records for dispatch and connect the work report with what happens next.

Book an introductory call → What the solution can take on

An initial 30 minutes on your specific situation.

Facility management · model process example Model example
Your systems CAFM / tickets Microsoft 365 E-mail Accounting Contracts Warehouse Phone Web Workflow coordination
People decide The system carries out permitted actions Data comes from defined sources

A possible approach. We verify the specific steps, connections and permissions for your company. The example does not use your data. Everything on this page is a proposal, not a description of a running deployment. What already runs for clients is described on the Agentic system page.

Requests get lost between channels.

  • Requests arrive by email, WhatsApp and phone.
  • The dispatcher phones round technicians to see who is free.
  • The technician writes the work report later from memory.
  • A contractual deadline is often handled only when the client calls.
Facility technician in a building plant room

Model comparison.

coordination runs on the phone

A model example, not the result of a specific deployment.

Request intakein different placesone record per case
Dispatchphoning roundassignment proposal that respects constraints
Work reportspaper report filled in laterfield record for review
Billingassembled by handrecords linked to the work done

What the solution can take on.

  • Request classification

    Classifies the request by agreed rules.

  • Technician proposal

    Proposes a technician based on qualifications, availability and location. The dispatcher decides.

  • Contractual deadlines

    Flags a deadline based on contract terms.

  • Work report and invoicing

    Prepares the work report and invoicing records.

What we verify: urgency classification, qualifications, cover, contractual deadlines and usability in the field. The dispatcher assesses complex cases and changes to assignments.

What we measure: time to assign, meeting agreed deadlines and completeness of work reports.

How we proceed.

  1. Initial conversation

    30 minutes on your specific situation and priorities.

  2. Strategic workshop

    Three hours with leadership. We map where requests get lost.

What comes next — the full engagement process

What you ask us.

Do we have to change our system?
We first check what your current environment can do. Replacing it is not a precondition.
How much does it cost?
We prepare the scope and quote after reviewing the process, data and required connections. We separate implementation from operation.
When can the first part be ready?
Timing depends on complexity, availability of inputs and cooperation. We set the schedule for the specific scope.
How do we start?
With a short call about one example. If priorities need aligning, a strategic workshop follows.

Where does manual work take most of your time?

We go through your situation, the main obstacles and the information available. Together we decide whether a workshop, a review of a specific process or another next step makes sense.

Book an introductory call → Call +420 608 969 263